![]() I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. Then continue with the other steps to go over your install most thoroughly. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. If you want to check over your install then Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. ![]() Do you have another image burning program installed like ImgBurn? You may need to use it until you do a Clean Install or perhaps a version Upgrade which will replace Image Burner. ![]() When I right click on an ISO in Version 1809 I still have Burn DIsk Image and haven't ever seen reported as missing. But Microsoft will not even see it here because this is a tech forums where we are mostly volunteers trying to help solve your problems. If you want to complain to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you. ![]()
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